Shipping policy

This Shipping Policy applies to orders placed through vervecarryco.com.

Shipping Area

We currently ship only to eligible street addresses within the contiguous 48 United States.

We do not ship to:

  • Alaska;
  • Hawaii;
  • Puerto Rico;
  • Other U.S. territories;
  • PO Boxes; or
  • APO/FPO/DPO addresses.

Orders submitted with an unsupported destination may be cancelled and refunded.

Shipping Cost

Standard shipping is free for eligible orders and addresses within our delivery area.

Any optional expedited delivery service, if offered, will be clearly priced during checkout before payment.

Order Cutoff Time

Our daily order cutoff time is 6:00 PM Eastern Time, Monday through Friday.

Orders placed after the cutoff, on weekends or on recognized holidays begin processing on the next business day.

Processing Time

Orders normally require 1-2 business days for processing before shipment.

Business days are Monday through Friday, excluding recognized holidays. Processing time is separate from transit time.

Estimated Transit Time

After shipment, estimated delivery is 3-7 business days.

The usual estimated total time from order placement to delivery is therefore approximately 4-9 business days, depending on order time, destination and carrier service.

Delivery dates are estimates rather than guarantees.

Carriers

Orders may be shipped using:

  • UPS;
  • USPS; or
  • FedEx.

Carrier selection depends on the destination, package characteristics and available service. Customers generally cannot select a carrier unless an option is shown during checkout.

Order Tracking

When tracking is available, a shipping-confirmation email containing the tracking number will be sent after dispatch.

Tracking information may require up to 48 hours to display the first carrier update.

Address Accuracy

Customers are responsible for entering a complete and accurate delivery address.

Contact us immediately if an address needs correction. We cannot guarantee changes after an order enters processing or has shipped.

Additional costs caused by an incorrect or incomplete customer-provided address may be handled according to applicable circumstances and law.

Delays

Weather, carrier disruptions, peak periods and other events outside our reasonable control may delay delivery.

If tracking has not updated for an unusual period or an order appears lost, contact support@vervecarryco.com so we can investigate with the carrier.

Damaged, Lost or Missing Packages

If an order arrives damaged, contains an incorrect product or is missing components, contact us promptly with the order number and relevant photographs.

If tracking shows delivery but the package cannot be located, please first check:

  • The delivery location;
  • Household members;
  • Building management;
  • Neighbors; and
  • Carrier delivery details.

Then contact us for assistance.

Shipping Origin

Orders are processed and shipped from:

VERVE CARRY GOODS LLC
1220 Hampton Hill Ct
Lawrenceville, GA 30044
United States

Contact Information

Brand: VERVE CARRY GOODS
Legal Business: VERVE CARRY GOODS LLC
Address: 1220 Hampton Hill Ct, Lawrenceville, GA 30044, United States
Email: support@vervecarryco.com
Telephone: +1 (786) 317-3587
Customer Service Hours: Monday-Friday, 10:00 AM-6:00 PM Eastern Time
Website: https://vervecarryco.com